Equipment Troubleshooting at Customer's Location
KAA provides customer site support services, repair service, wiring, soldering and engineering personnel who go out and work for the various customers with immediate availability
some examples
Rambam health care campus
Technical Support for Medical Device at Rambam
K.A.A Responded to an urgent call from the giant GE medical equipment company in order to help repairing a nuclear camera – A complex medical mapping device
The call was answered immediately and a team of senior professionals set out on a mission at Rambam Hospital site. The staff members worked non-stop until the camera was returned to full and proper operation. The hospital praised the efficient and dedicated work of KAA team that have saved delays to critical and urgent tests. GE avoided penalties or fines in a result for the fast and professional service of the KAA team
Support for Customer Site Abroad
KAA provides customer site support services, repair service, wiring, soldering and engineering personnel who go out and work for the various customers with immediate availability
An urgent call from a customer abroad was answered immediately. A delegation of technicians and engineers left the KAA plant to solved the problem quickly and professionally. The customer was spared unnecessary expenses and fines, shutting down a system for a long time which could result in cancellation of a contract and damage to the company’s reputation. The foreign customer greatly praised the fast and professional service of the KAA team
